Privacy Policy

This data privacy notice concerns Pilates with Monoosh (hereafter referred to as "PWM"). If you have any queries regarding this policy please contact [email protected]

1. Your personal data – what is it?

Personal data relates to a living individual (data subject) who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in PWM's possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

2. Who are we?

Pilates with Monoosh is the data controller. This means PWM decides how your personal data is processed and for what purposes.

3. How do we process your personal data?

PWM complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes: -

  • To enable PWM to provide services to your business to fulfil a contract(s) made between your company and PWM;
  • To keep you up to date with PWM business news and events;
  • To send you information about PWM products and services;
  • To track usage of our website through the use of Google Analytics;
  • To manage our employees;
  • To maintain our own accounts and records;

4. What is the legal basis for processing your personal data?

  • Explicit consent of the data subject so that we can keep you informed about PWM business news and events;
  • Explicit consent of the data subject so that we can keep you informed about PWM products and services;
  • Processing is necessary to fulfil a contract(s) made between your company and PWM where you represent your company;
  • Processing is necessary to fulfil a contract made between you and PWM;
  • Processing is necessary for carrying out legal obligations in relation to employment, social security or social protection law, or a collective agreement.

5. Sharing your personal data

Your personal data will be treated as strictly confidential.

It may be shared with selected data processors in order to fulfil the legal basis for processing, examples of which are as data processors required to fulfil a contract; data processors who fulfil e-mail marketing activity for PWM; and data processors who provide payroll services.

All data processors are subject to confidentiality and we will not share your data with other third parties which are outside of the scope of the documented legal basis for processing.

6. How long do we keep your personal data?

Where you are representing your company, we will keep your details for the duration of your companies contract with us. If you leave your company or your company is no longer contracted with PWM, then we will keep your details for 24 months in order to provide transparency to decisions you may have made.

If we hold your details based on your consent, we review data annually and records that are older than 24 months from when you provided your consent will be destroyed. We will ask you before the end of this period for your consent again.

7. Your rights and your personal data

Unless subject to an exemption under the GDPR or any other corporate compliance or legal requirement, you have the following rights with respect to your personal data: -

  • The right to request a copy of your personal data which PWM holds about you;
  • The right to request that PWM corrects any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary for PWM to retain such data;
  • The right to withdraw your consent at any time;
  • The right to request that PWM provides the data subject with their personal data in a commonly used electronic format;
  • The right to lodge a complaint with the Information Commissioners Office.

8. Cookies

Like many other websites, we use "cookies" to help us gather and store information about visitors to our websites. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

We use the following types of cookies on our site;

  • Preference Cookie - At your request we may place a cookie to remember your preferences so that you do not need to re-enter your details (country/age and language preferences) on our gateway page. This is not suitable if you share your computer with someone else.
  • Social Sharing - This is a cookie that identifies you with social networking sites such as Facebook and Twitter and allows interaction between your activity on social networking sites and on our website through your direction and makes your transition between the sites more seamless.
  • Content Management cookies - These are cookies required for the content management system that our web site is based on to work.
  • Template preference cookies - These cookies are necessary for mobile sites to enable the site to look and feel the way it is intended to.
  • Site Analytics - We use Google Analytics to help analyse use of our website. The information used by Google Analytics is collected in an anonymous form and stored by Google for 26 months, enabling us to perform year on year comparisons. For more information about Google Analytics please visit https://support.google.com/analytics/answer/6004245?hl=en-GB

9. Further processing

We will not use your personal data for any task other than those listed here.

Should a new unforeseen requirement arise in the future then this policy will be updated and where the PWM basis for processing is based on consent, we will ask you for a new consent which covers the new requirement before processing your details for this new requirement.

10. Contact Details

To exercise all relevant rights, queries or complaints in the first instance please contact PWM using [email protected]. Alternatively, you can contact the Information Commissioners Office on 0303 123 1113 or via email or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.

My Class Members Say....

  • I wouldn't hesitate to recommend Monoosh's Pilates classes to anyone who would like to improve their core strength and flexibility. The class sizes are small so there is a friendly, family feel and, most importantly, you get 1-2-1 focussed attention from Monoosh to ensure you are moving correctly to get the maximum benefit. Monoosh undertakes regular training so the classes are always evolving to incorporate new exercises and techniques. It's a really enjoyable class.

    Alison
  • Just wanted to let you know I look forward to your Pilates classes every week & after 6 months I’m now beginning to notice a difference in my core strength & posture. Also some of the upper body movements we do are really assisting with the physio I’m doing for my rotator cuff issue & my shoulder / arm seem to be continually improving in mobility & strength.

    I think my whole body benefits from Pilates & I wish I’d taken it up years ago, I think everyone should do Pilates! Thank you & hopefully I’ll keep improving.

    Fiona

  • Monoosh's Pilates class was recommended to me as I had back problems with sciatica. Thanks to her classes it’s made a huge difference to the pain I previously had.

    Caroline
  • I've been going to Monoosh's beginners pilates zoom class for 8 weeks. Every week I am feeling a difference in my form, technique and core strength.

    This is the first time I have attended a class in which the teacher shows a genuine interest in making a difference. In each session Monoosh pays close attention - commenting on my form, correcting my position where necessary and adjusting exercises for my strengths/weaknesses.

    I'm not sure how she does it but, a class of 4 feels like a 1-2-1 session.

    Through her passion and experience, Monoosh has the ability to identify where I have any muscle tightness or weaknesses. Knowing she is guiding me through each exercise gives me the confidence to stretch/reach a little more. Because of this, I feel I am progressing every week and have a greater awareness of my core and pelvic floor in everyday life.

    I can’t wait to see how I improve over the next block of lessons.

    Lorna

  • Since joining Monoosh's Pilates class my mobility has improved. Her awareness and guidance on body movement is so beneficial. An all round fitness and wellbeing class.

    Jo
  • Woke up this morning aching and too sore to get dressed - not helped by carrying a baby around for three days. After your session it was wonderful. Mobile and pain free afternoon. Thank you.

    Carolyn

  • I used to suffer from regular bouts of back pain, however since becoming a weekly attendee at one of Monoosh's entertaining sessions she has provided expert instruction whereby I have been able to significantly "strengthen my core".

    Consequently, my improved overall strength and flexibility throughout my body has resulted in better support for my back - consigning the kind of discomfort I used to experience to history.

    I can't recommend Monoosh's classes, or the health benefits to be derived from them enough.

    Justin

  • Monoosh is a brilliant instructor, she explains the moves so clearly, my body is so much stronger since attending her STOTT Pilates classes.

    Felicity
  • Monoosh is an excellent instructor who is passionate about the benefits of Stott Pilates. She is really clear in instructions and very encouraging with a bit of humour thrown in every now and again which makes the Zoom classes much more engaging.

    My core is definitely stronger and after the first 6 weeks, I started to really understand how to engage my deeper abdominal muscles which had been previously been neglected.

    Monoosh is a brilliant instructor and I would highly recommend her!

    Sandra
  • A physiotherapist who was trying to treat my recurring back pain relating to an earlier injury recommended I try Pilates. My wife found Monoosh practising locally so I went along and signed up. I was immediately inspired by her understanding of the musculoskeletal system and, spurred on by her infectious cheerfulness, boundless enthusiasm and gorgeous Irish accent I am still attending her classes over a decade later. She has trained and maintained my core muscles to support my spine to cope with my active lifestyle, allowing me to enjoy regular mountain biking, golfing, skiing, sailing and kayaking adventures without pain or other treatment.

    Trevor
  • I always look forward to Zoom Pilates classes with Monoosh. Classes are fun and friendly. Monoosh always takes great care to check that we are doing the movements correctly and this gives me confidence in myself. I love doing Pilates with Monoosh and I feel healthier and happier when I am participating in her classes. The Friday morning class really sets me up for a happy weekend.

    Lorna
    Pilates with Monoosh

    07930 658344
    [email protected]